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  1. Instaview Home Security
  2. Help & Troubleshooting

Help & Troubleshooting

The primary resource for solving problems and provide troubleshooting solutions to your issues.

Connectivity & Network Issues

  • Cannot setup my camera, I am unable to add it to my account!
  • Why can’t I see Live View from my camera?
  • Why does the app say my camera is offline?
  • Why does it take too long to see the live video?
  • I see only snapshots of events, there’s no video.
  • Cannot scan QR code on the camera using the scanner in the app.

Hardware & Performance Issues

  • How to reset your InstaVision camera
  • Camera Not Working or Turning On – No Lights Displayed
  • Why does the camera keep rotating?
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